THE PROFESSIONAL PROGRAMS COORDINATOR ROLE

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We are seeking a detail-oriented, entrepreneurial-minded Professional Programs Coordinator to oversee the successful planning, execution, and growth of our professional training programs. Approximately 75% of your responsibilities will focus on coordinating our flagship MBCP Teacher Training. The remaining 25% involves managing shorter professional courses, workshops, retreats, alumni services, marketing support, and community engagement.

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• Program Planning 

  • Working closely with MBPF faculty and administration teams to schedule all professional programs and events, providing data-driven and creative guidance to support optimal recruitment levels, student retention, and potential areas for program growth.

  • Meticulously following all workflow processes for setting-up professional programs, updating and testing current systems and communications as needed.

  • Coordinating with the Director of Operations to ensure all elements of professional programs are running properly before launch.

  • Assisting the CFO to establish and maintain an annual budget for professional programs.
    Helping to co-create an annual marketing strategy for upcoming professional events, including social media posts, website updates, advertising, and community newsletters.

  • Anticipating special accommodations that may be needed for faculty and participants, such as extra technical or organizational support; language, culture, or identity modification requests; adaptations for those with limitations or disabilities; and/or other areas of need that may require support.
     

• Program Execution

  • Managing the application and recruitment process for all professional courses, including co-hosting information sessions; communicating with prospective applicants; monitoring faculty preparedness; managing payments, scholarship requests, and financial aid processing; and supporting outreach efforts.

  • Managing the administration of all professional courses, including updating and organizing documents and resources (e.g. powerpoints, handouts) using programs such as Google Workplace, JotForm, and Canva; editing Wix website pages as needed; creating, managing, and monitoring Ruzuku online classrooms; setting up Zoom meetings; identifying any automation issues and assisting with Zapier edits; issuing, analyzing, and reporting on post-course evaluations; tracking student progress toward certification requirements; and distributing earned certificates.

  • Assisting during classes including creating breakout groups, checking in with faculty about updates needed, answering technical questions, keeping attendance and post seminar editing class recordings and posting them for students to review.

  • Answering questions / inquiries from prospective students, current students, alumni, as well as general inquiries that come into the general email box.

  • Managing alumni services, such as special events, professional development training, workshops, retreats, mentoring, teacher certification processes, and a bi-monthly MBCP Teacher newsletter (using MailChimp).

  • Attending and/or leading the following meetings: check-in meetings with the Director of Operations (1x/wk); operations team meeting (2x/mth); faculty meeting (1x/mth); MBPF organization-wide meeting (1x/yr); ad-hoc meetings
     

• Program Growth ​

  • Strategic Partnerships & Outreach

    • Develop and strengthen partnerships with universities, hospitals, and professional organizations to increase program visibility and enrollment.

    • Identify and pursue opportunities for accreditation or continuing education credits (CEUs) for healthcare professionals.

    • Coordinate and facilitate collaborations with mindfulness-based organizations to expand the reach of MBCP training.

    • Facilitate connections between the MBPF, MBCP Teacher Training alumni, and researchers.

  • Alumni Engagement & Community Building

    • Develop structured alumni engagement strategies, such as networking events, peer mentoring, and ongoing professional development opportunities.

    • Manage a structured referral program where alumni can encourage new students to enroll.

    • Explore the development of an MBCP Alumni Advisory Council to help shape program growth.

  • Marketing & Content Strategy

    • Support the development of testimonials, case studies, and success stories from alumni to use in outreach materials.

    • Work with faculty to generate thought leadership content (e.g., blog posts, guest articles, conference presentations) that position MBCP as a leading program in the field.

    • Collaborate with the communications team to optimize the website, social media, and email campaigns to increase conversion rates.

    • Liaise with podcast hosts and other media contacts wishing to connect with faculty members.

  • Data-Driven Growth Strategies

    • Monitor key performance indicators (KPIs) related to enrollment, retention, and student engagement to inform program development.

    • Identify and analyze trends in student demographics to tailor outreach strategies and improve accessibility.

    • Conduct competitor analysis to ensure MBCP remains innovative and relevant

  • .Diversification of Revenue Streams

    • Explore the development of tiered pricing models or alternative formats (e.g., shorter intensives, hybrid options) to attract different audiences.

    • Investigate potential grants, sponsorships, or donor-funded scholarships that could increase access to the program.

    • Research opportunities for corporate sponsorships or partnerships with maternity and healthcare brands.

 

QUALIFICATIONS AND BACKGROUND

 

All candidates should have proven program management experience. 

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• Minimum 2 years of program management experience with exceptional attention to detail
  Excellent communication skills (oral and written) 

• Self-directed, entrepreneurial workstyle with capacity to work collaboratively with diverse stakeholders

• Ability to be agile in tasks and thinking

• Some familiarity with the field of healthcare, preferably perinatal or mental health

• Passion for supporting new families and making intergenerational change

• Experience in online learning and digital tools, including proficiency with online course platforms (e.g., Ruzuku, Moodle, Thinkific, or similar).

• Experience managing online communities or facilitating virtual learning environments.

• Familiarity with automation tools (Zapier, Google Workspace, JotForm, Canva, Wix, MailChimp, Zoom).

• Experience in outreach, recruitment, or enrollment strategies for educational programs.

• Ability to create and implement marketing campaigns, including social media and email marketing.

• Strong storytelling and content creation skills to showcase program impact.

• Experience tracking and analyzing program KPIs (enrollment, retention, student engagement).

• Ability to synthesize qualitative and quantitative feedback from post-course evaluations to improve offerings.

• Comfort with basic data visualization or reporting tools (Google Sheets, Tableau, etc.).

• Understanding of DEI best practices in professional education settings.

• Experience in making programs accessible across different cultural and socio-economic backgrounds.

• Experience writing grant proposals or reporting for funders (nice to have for expansion).

• Ability to identify funding opportunities, scholarships, or sponsorships to support program access.

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SUBMIT APPLICATIONS USING THE FORM BELOW BY: 30 APRIL 2025

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The Mindful Birthing and Parenting Foundation (MBPF) is an Equal Opportunity Employer. We are actively seeking to create a diverse work environment because we believe teams are stronger with different perspectives and experiences. We value a diverse work culture and encourage all qualified candidates to apply.

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The MBPF strives to create a workplace that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, neurodiversity, physical or mental disability, military or veteran status, or any other characteristic protected by law. Read the MBPF's DEI Acknowledgment Statement.